Frequently Asked Questions (Name on Rice)
Q: How long does it take for the Name on Rice to be done?
A: I usually do the Name on Rice orders during the weekends and have it shipped out on Monday/Tuesday!
Q: What is the bottle made out of? Will it break?
A: The rice grains are encapsulated into a bottle made out of thick glass. No, in most circumstances.
Q: Is any of the bottle more fragile than the other? Which is the most sturdy?
A: Yes. The bottles that are more fragile and requires more care are teardrop and heart respectively. Bottles like the tooth,tube, test tube and the oil lamp are more sturdy.
Q: Oh no! I've accidentally broken my Name on Rice! Can i get a replacement?
A: No! According to the returns & exchanges, we're only liable for wrong or defective orders sent out. You are responsible for your own belongings!
Q: Is the flower real?
A: Yes, it is! It's a dried flower :^)
Q: Can i do a meet-up to collect my items?
A: We're sorry but we do not offer meet-ups as a form of collection (due to school & other commitments!)
Q: What is the chain necklace made out of?
A: It's made out of stainless steel and it would not tarnish after long-term usage.
Q: How do i take care of my Name on Rice?
A: Ensure that you do not violently pull the cap away from the bottle. Other methods of care & maintenance are available here.
Q: Is there any discounts for bulk orders?
A: Yes there is! Kindly drop us an e-mail at firstname.lastname@example.org for more information.